Privacy Policy

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Last updated: August 8, 2026

San Blas Shared respects your privacy and is committed to protecting your personal data.

This Policy explains how we collect and use information when you access our website, request information, ask for a quote, or make a booking.

1. Data Controller

The San Blas Shared brand is operated by ANEMOI TRAVEL CORPORATION, a company incorporated in Panama.

ANEMOI TRAVEL CORPORATION is responsible for the processing of personal data carried out by San Blas Shared.

Questions or requests regarding your personal data may be sent to:

Email: contact@sanblasshared.com
WhatsApp: +507 6190-7602

2. Data We May Collect

Depending on your interaction with us and the service requested, we may collect:

  • name, telephone number, email address, nationality, and country of residence;
  • travel dates, number and ages of travelers, and accommodation or vessel preferences;
  • information required to prepare quotations and confirm bookings;
  • passenger data, such as full name, date of birth, and identification document number;
  • information about dietary restrictions, allergies, mobility, or other needs relevant to safety and the proper delivery of the experience. When this information constitutes sensitive data, it will be processed only when necessary and in accordance with the requirements of applicable law;
  • payment receipts and payment-related information;
  • messages sent through forms, WhatsApp, email, or social media;
  • website usage and technical information, such as IP address, browser, device, and pages visited.

When you provide data about other members of your group, you must have authorization to share that information.

3. How We Use Data

Personal data may be used to:

  • respond to questions and requests;
  • prepare and send quotations;
  • check availability;
  • confirm the formation of a booking and process requests for changes or cancellations;
  • intermediate bookings for catamarans and accommodations and provide guidance regarding independent transportation, tour, and other service providers;
  • provide assistance before, during, and after the trip;
  • receive, identify, and confirm amounts paid to San Blas Shared in connection with booking intermediation;
  • comply with legal, tax, accounting, and contractual obligations;
  • prevent fraud and address complaints, disputes, or payment challenges;
  • improve our services, customer support, and website operation;
  • send marketing communications, when authorized, with the option to unsubscribe at any time.

We use only the data necessary for each purpose.

4. Data Sharing

To provide assistance and intermediate the requested services, we may share the necessary data with:

  • catamarans, accommodations, and their respective service providers involved in the intermediated experience;
  • transportation providers and other independent providers when the customer requests our assistance with a recommendation or contact coordination;
  • companies responsible for payment processing;
  • technology, website hosting, communications, and storage providers;
  • accountants, lawyers, insurers, and other advisers;
  • public authorities, when required by law.

Data will be shared only to the extent necessary to provide the service or comply with a legal obligation.

Sensitive data will be shared only when necessary to assist the passenger and in accordance with applicable legal requirements.

Some of these recipients or service providers may be located in Panama or in other countries.

5. Payments and External Services

When payment is made through an external platform, card details may be entered and processed directly by the payment provider in accordance with that company’s own policies.

The same applies when you use services such as WhatsApp, social media, or other third-party platforms. These services may also process your data under their own terms and privacy policies.

6. Cookies

Our website may use cookies and similar technologies to:

  • enable the operation of pages and forms;
  • enhance security;
  • remember preferences;
  • analyze visits and improve website performance;
  • measure campaigns, where applicable.

You may block or delete cookies through your browser settings. Some website functions may not work properly if necessary cookies are disabled.

7. Data Retention and Security

Data will be retained for as long as necessary to:

  • provide assistance and intermediate or follow up on the booking;
  • comply with legal, tax, and accounting obligations;
  • address complaints, fraud, chargebacks, or disputes;
  • protect the rights of San Blas Shared and its customers.

We take reasonable measures to protect information against unauthorized access, loss, alteration, disclosure, or misuse.

Despite these measures, no data storage or transmission system is entirely free of risk.

8. Data of Children and Adolescents

Data relating to children and adolescents must be provided by their parents or legal guardians or, where applicable, by an adult authorized by them to organize the trip.

This information will be used only when necessary for booking intermediation, identification, accommodation, and passenger safety and, when requested by the responsible adult, to facilitate contact with a recommended independent provider.

9. Data Subject Rights

Under applicable law, you may request:

  • access to your data;
  • correction of inaccurate or outdated information;
  • information about how your data is used;
  • withdrawal of consent;
  • objection to certain processing activities;
  • deletion or cancellation of data, where permitted;
  • data portability, where applicable.

Some data may be retained even after a deletion request when necessary to comply with legal obligations, protect rights, or provide evidence of a contractual relationship.

To make a request, please contact us at:

contact@sanblasshared.com

We may request additional information to verify the requester’s identity and protect data against unauthorized access.

10. Changes to this Policy

This Policy may be updated to reflect changes in our services, internal processes, technologies, or legal obligations.

The most recent version will always be available on this page, together with the date of the latest update.

11. Contact

For questions, requests, or complaints regarding privacy:

San Blas Shared — ANEMOI TRAVEL CORPORATION
Email: contact@sanblasshared.com
WhatsApp: +507 6190-7602